FAQ

Frequently asked questions about the platform

What is Diplyzer and how does the Quantitative Analytics & Visualization platform work?

Diplyzer is an AI-powered financial research platform for quantitative analytics and market data visualization. By combining statistical factor modeling with live market data feeds and SEC disclosures, Diplyzer allows you to screen public filings, calculate quantitative metrics, and visualize market structure through interactive charts using simple conversational requests.

What asset classes and markets does Diplyzer cover?

Diplyzer provides multi-asset research intelligence across global equities and stocks, ETFs, major market indices, foreign exchange (forex) currency pairs, cryptocurrencies, and commodities. The platform also aggregates public regulatory filings (including SEC Form 4 insider transactions, 13F institutional holdings, and congressional disclosures) as well as derivatives and options flow data.

How does Diplyzer scan and visualize technical chart patterns?

Diplyzer features built-in pattern detection algorithms that scan price data for structural chart patterns, such as Head and Shoulders, Double Tops/Bottoms, and key candlestick setups. Users can request scans for specific equities and visualize the results immediately through interactive charts and analytical dashboards.

Does Diplyzer provide financial advice or trading signals?

No. Diplyzer is strictly an analytical software and quantitative research tool. We do not provide financial advice, trading signals, or personalized investment recommendations. All tools and analytical outputs are provided strictly for educational and informational research purposes.

How do research credits work?

Each Pro subscription includes 50 research credits per billing cycle. Credits provide access to cloud data aggregation, multi-factor quantitative modeling, and interactive data visualization workflows.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time directly through your Account Billing settings. Once canceled, you will retain full access until the end of your current paid billing period, with no future recurring charges.

What is your refund policy?

We offer a 7-day refund window for subscriptions where fewer than 5 analysis credits have been consumed. If you experience technical platform issues or have billing inquiries, please contact [email protected] within 7 days of purchase. Please review our full Refund Policy for complete criteria.

Where can I find my invoices?

All invoices and payment receipts are available for download at any time from your Account Billing settings.

What payment methods do you accept?

We accept all major credit and debit cards.

Can I upgrade or downgrade my plan?

Yes, you can upgrade or downgrade your plan at any time directly from your Account Billing settings.